Clear support paths for administrators evaluating or using the product.
Support should feel operational, not improvised. This page collects the practical ways to get help, report issues, and verify platform requirements.
Start in the right place
Documentation
Start here for setup, trust boundaries, and feature coverage before opening a support request.
Permissions reference
Use the permission matrix when you need a least-privilege API role or need to explain why a workflow is partial or unavailable.
Product support
For bugs, billing questions, or workflow issues, contact support with enough technical detail to reproduce the problem.
Security contact
Use the security contact for disclosure of product vulnerabilities or trust-boundary issues only.
When reporting an issue
Support requests are much easier to resolve when the initial report includes enough operational and permission context.
Addresses
Product support, bugs, billing questions, and trial issues.
General questions about the product and purchase evaluation.
Responsible disclosure for product security issues.